Inspiring keynotes

Quick inspiration boost for teams and their leaders

C.R.E.A.M. of the crop

Customer experience embedded in your team

Are you leading a marketing, sales or customer loyalty team and do you want to distinguish yourself from others on the market and improve your customer experience with the backing of your team?

This interactive presentation (60 to 90 minutes) will inspire you and your fellow managers by providing insights into customer experience. It has proven successful with global leading companies and businesses in your sector, and it’s interesting and very interactive!

Make or break

Create the wow factor in face-to-face customer experience

Do you want to find out how your commercial staff can work in a more customer-oriented way without seeing this as ‘extra work’?

This interactive presentation (60 to 90 minutes) will put your team members on the right track with familiar, realistic examples and do-it-yourself tips. They will learn how customer experience is often in the small details and how these can make a real difference for customers and team members.

From head to toe

Face-to-face impact with body language

Did you know your posture affects how you feel? And that you can lose customers when your body language doesn’t match your words?

During this interactive presentation (60 to 90 minutes), I will provide you and your team with surprising insights into body language and eye contact. Learn how to improve communication with customers immediately!

Inspiring keynotes

Quick inspiration boost for teams and their leaders